Design your moment. Wear your story
New arrivals
Frequently asked questions
Here you can find the most frequently asked questions from our other customers.
Shipping & Delivery
At DAWN BUREAU , all of our products are custom-made upon order. Our production time typically takes 1–2 business days. Once the production process is completed, your order will be delivered within 1–4 business days.
All shipments are dispatched from Istanbul, and deliveries to Istanbul and nearby cities are usually completed the next day after the package is handed over to the courier.
Can I see my design once it’s ready?
Your satisfaction is extremely important to us. Each design is carefully crafted in collaboration with our professional designer team.
Once your design is ready, it will be sent to you via email.
If you didn’t receive the email, don’t worry—simply contact our support line and we’ll be happy to assist you.
What Kind of Photos Are Suitable?
High-quality photos are sufficient. Please ensure that the person in the photo is close to the camera.
We are not responsible for low-quality photos uploaded by customers.
Once the photos are uploaded, they cannot be replaced.